Frequently Asked Questions
Find answers to common questions about our beauty products and services
Are your products cruelty-free?
Yes, Flamingo is committed to ethical beauty. All our products are 100% cruelty-free and never tested on animals.
How do I know which shade is right for me?
We offer a virtual try-on tool and a comprehensive shade-matching guide on each product page to help you find your perfect fit.
Are your ingredients safe for sensitive skin?
Our formulas are dermatologist-tested and designed to be gentle. However, we recommend checking the full ingredient list or performing a patch test.
Do you offer vegan beauty options?
Many of our best-selling products are vegan. You can filter for 'Vegan' under the lifestyle category on our shop page.
When will my favorite product be back in stock?
You can sign up for email notifications on the specific product page to be the first to know when an item is replenished.
Can I change my order after it has been placed?
Orders are processed quickly to ensure fast delivery. Please contact support within 30 minutes of placement for any modifications.